Terms of Service

1. What you are buying

SoundHop Pro ONi is a paid macOS application sold as a one-time purchase by its independent developer. Your purchase grants you a personal, non-transferable license to install and use the app on one Mac. Each "Add a Mac" purchase (+$14.99) extends the same license to one additional Mac, up to 3 Macs per license.

Listed prices exclude tax. VAT or sales tax is added at checkout depending on your region.

2. Updates

All 1.x updates are included with your purchase at no extra cost. This explicitly includes compatibility fixes for supported streaming apps throughout the 1.x series. Nothing is recurring.

If a paid major version (2.0) is ever released, upgrading is optional; existing customers will be offered a 50% discount, and 1.x will continue to function.

3. Activation

The app requires a brief online license verification at activation and periodically afterwards, with a 72-hour offline grace window. You may deactivate a Mac yourself at any time to move the license to another Mac.

4. Refunds

Refunds follow the policy of our payment provider (Paddle). For refund requests, email support@soundhop.example with your order reference.

5. Experimental features

Features labeled "experimental" (currently TIDAL support) are provided as-is within the limits described on this site. TIDAL support is not a promise included in the price, and improvements ship free within 1.x — but experimental status means detection quality may vary with third-party app changes.

6. Fair use

Do not redistribute your license code, attempt to circumvent activation, or resell the app. We may deactivate licenses involved in fraud or chargebacks.

7. Warranty & liability

The app is provided "as is" without warranty of any kind to the maximum extent permitted by law. In particular, we do not warrant uninterrupted compatibility with third-party software (macOS, Apple Music, TIDAL) whose behavior may change — though 1.x compatibility fixes are our stated commitment. To the maximum extent permitted by law, our total liability is limited to the amount you paid.

8. Changes & contact

We may update these terms; material changes will be dated on this page. Questions: support@soundhop.example.